Expert Japan Itinerary & Digital Products Terms

These terms govern the Expert Japan Itinerary and any other digital product we sell (each, a "Product"). By purchasing a Product, you accept these terms.

1.1 A Product is a written itinerary or guide for your own self-guided travel. It is provided for information and planning only. We do not book, arrange, operate, or supervise any travel, property, activity, or other service described in it.

1.2 There are two kinds of Product:

• Personalised Products means Products prepared individually for you after purchase, including the Expert Japan Itinerary. Work begins when your payment is received, and the finished document is delivered within the window stated at purchase.
• Instant Products means pre-prepared digital content, such as guides, delivered electronically promptly after purchase.

The price is the amount shown at the time of purchase, payable in full at purchase. Your card details are handled by our payment provider; we do not collect or store your full card details.

3.1 An Instant Product is delivered electronically promptly after payment is received.

3.2 A Personalised Product is prepared individually for you: work begins when your payment is received, and the finished document is delivered electronically within the delivery window stated at the time of purchase. For the Expert Japan Itinerary, that window is seven working days, with one round of revisions included after delivery.

4.1 All sales are final, and every Product is non-refundable.

4.2 For an Instant Product: by purchasing, you request and agree to immediate delivery, and you acknowledge that any right you may otherwise have to cancel, or to a cooling-off period, is lost once delivery begins.

4.3 For a Personalised Product: by purchasing, you instruct us to begin work immediately on receipt of your payment, and you acknowledge that the Product is prepared individually for you and cannot be resold; that any right you may otherwise have to cancel, or to a cooling-off period, is lost once work begins; and that the Product is non-refundable from that moment, whether or not the finished document has yet been delivered to you.

4.4 Nothing in this clause excludes any right or remedy you have that cannot lawfully be excluded (see clause 8).

5.1 The Product, and the planning, routing, selections, and know-how within it, are our property and confidential to us.

5.2 We grant you a personal, non-transferable licence to use the Product for your own travel only.

5.3 You must not copy, share, give, sell, publish, or otherwise make the Product available to any other person, and you must not use it, or allow anyone else to use it, to plan, arrange, or undertake independent travel for any other person, without our written permission. This continues after your travel.

5.4 You acknowledge that a breach of this clause would cause us harm not adequately compensated by damages, and that we may seek injunctive relief in addition to any other remedy.

6.1 You are responsible for your own travel arrangements, bookings, payments, travel insurance, passport, visas, health and fitness, and safety.

6.2 Details in a Product (including the availability, prices, opening times, and conditions of any third party) can change, and we are not responsible for them. You must confirm them yourself before relying on them.

To the maximum extent permitted by law, the Product is provided without warranty of any kind, including that any place, service, or arrangement described will be available, suitable, or as described.

8.1 Nothing in these terms excludes any right or remedy you have that cannot lawfully be excluded. This clause prevails over the rest of these terms.

8.2 Where the law permits us to limit our liability, our liability for a Product is limited, at our option, to supplying it again or paying the cost of having it supplied again.

8.3 Subject to clause 8.1, and to the maximum extent permitted by law, our total liability in connection with a Product is limited to the amount you paid for it, and we are not liable for any indirect or consequential loss, or for any loss arising from your reliance on the Product or from any third party.

8.4 The protections in these terms extend, to the maximum extent permitted by law, to our directors, officers, employees, and agents, each of whom may rely on and enforce them as if named in them.

8.5 Any claim arising out of or in connection with a Product or these terms may be brought only against Luxury Japan Travel Pty Ltd, and not against any of its directors, officers, employees, or agents personally. Each of those persons may rely on and enforce this clause.

To the maximum extent permitted by law, you indemnify us, and each person referred to in clause 8.4, against any claim, loss, damage, cost, or expense arising from your breach of these terms, including any breach of the licence in clause 5, or from your travel or any arrangement you make in reliance on a Product, except to the extent caused by us.

All our content remains our property. Clause 5 governs your use of the Product.

We handle your personal information under our Privacy Policy.

We may update these terms at any time. The version in force when you purchase applies to that purchase.

These terms are governed by the laws of Queensland, Australia. The courts of Queensland have exclusive jurisdiction, subject to any right you have that cannot lawfully be excluded to bring proceedings elsewhere.

Luxury Japan Travel Pty Ltd · ABN 46 164 972 758 · bookings@luxuryjapantravel.com