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Privacy

Privacy Policy

Luxury Japan Travel is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

We also comply with the General Data Protection Regulation (GDPR) for individuals located in the European Union and the UK GDPR for individuals located in the United Kingdom. These regulations govern our processing of personal data for individuals in these regions.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at [www.oaic.gov.au](https://www.oaic.gov.au).

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone, and facsimile numbers.

This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website [luxuryjapantravel.com](http://luxuryjapantravel.com), from your website, from media and publications, from other publicly available sources, and in some cases from third parties. We don’t guarantee website links or policy of authorized third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or opting out by clicking the unsubscribe link on a promotional email.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

Sensitive information will be used by us only:

– For the primary purpose for which it was obtained

– For a secondary purpose that is directly related to the primary purpose

– With your consent; or where required or authorized by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

– Third parties where you consent to the use or disclosure; and

– Where required or authorized by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Luxury Japan Travel will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

GDPR and UK GDPR Compliance

For individuals located in the European Union and the United Kingdom, we comply with the GDPR and UK GDPR respectively. This means we process your personal data based on one or more of the following legal bases:

– Your consent

– The performance of a contract

– Compliance with a legal obligation

– Protecting your vital interests

– Performing a task carried out in the public interest

– Our legitimate interests

Rights of Data Subjects

Under GDPR and UK GDPR, you have the following rights:

– The right to access the personal data we hold about you

– The right to rectification of inaccurate personal data

– The right to erasure (right to be forgotten)

– The right to restrict processing of your personal data

– The right to data portability

– The right to object to processing

– The right to withdraw consent at any time (where processing is based on consent)

International Data Transfers

If we transfer your personal data outside the EU or UK, we will ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or other legal transfer mechanisms.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

– Email: marketing@luxuryjapantravel.com

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